Ask the affiliation question first.

If you arrived from a search or from an advertisement, start here. I will not bury the only answer that matters under lift trivia.

FAQ · independent guide

Are you affiliated with the attraction operator?

No. Toronto Tower Ticket Guide is an independent planning guide. It is not affiliated with any attraction operator. We do not sell tickets and never process payments. I am a retired maintenance engineer with a P.O. box and a set of notes. I do not speak for the operator. I do not staff the gate.

Do you sell tickets or process payments?

No. We do not sell tickets and never process payments. There is no cart on this guide. If a creative implied otherwise, it was wrong. Use the operator if you want a timed slot. Use these pages if you want to know whether the slot matches the sky.

I came from an advertisement. Is this a ticket shop?

If you came from an advertisement, this is still an independent planning guide. Still not the operator. Still no checkout. The advertisement may have been a planning prompt. It was not a box office. Privacy specifics for ad traffic are on the Privacy page, in the section with that heading.

How fast are the lifts?

About fifty-eight seconds from lobby to the main observation deck when the plant is behaving. Queues are people, not cable. See The Machine.

Does the tower move?

Yes. Wind sway is designed in. You may notice it more in the top pod. That is not a failure.

How thick is the glass floor?

On the order of two and a half inches of laminated glass, in plies, in a steel frame. It holds a crowd. It does not invent a view on a haze day. It also has a queue.

Main deck or top pod?

Main deck first, always. The top pod is extra height for a clean horizon. Low cloud makes the extra a donation. Rules of thumb are on The Decks.

What is the harness walk outside?

A harnessed walk on the exterior of the main pod, weather permitting, with a briefing. I will not use a product name. It is slower than people think and it is the first thing wind cancels.

Is the restaurant worth it?

The revolving restaurant is expensive. If the meal is the point of the day, plan it as the point. If you wanted a view with a sandwich, eat elsewhere. I am not a reviewer. I am telling you the bill will not surprise only the operator.

How long from Union Station?

Fifteen to twenty minutes at a city walk, more with ice or a stroller. Details on Plan Half A Day.

Gordie Hall · mill notes, not a ticket window